Grandmother ‘humiliated’ by Ryanair staff

A 69-year-old grandmother claims she was “humiliated, embarrassed and stripped of all my dignity” when staff at Ryanair forced her to lift her shirt and display a colostomy bag she was wearing before allowing her to bring life-saving medical equipment on board a flight from Fuertaventura in Spain.

The incident took place in early May before a queue of passengers waiting to board a Dublin-bound plane.

Yesterday, Frances Duff from Termonfeckin, Co Louth, begged Ryanair boss Michael O’Leary to sit down across a table from her so he could look her in the eye and justify the actions of his staff.