AIB failed to reimburse €8m to 70,000 customers over ATM glitch

AIB failed to reimburse more than €8 million to 70,000 people whose accounts were debited for ATM withdrawals though they did not take the cash.

The bank yesterday confirmed that a problem with its anti-fraud measures lead to the “unsuccessful ATM cash transactions”.

The money was left behind at the ATMs between 2003 and 2010. AIB said it was now having to refund €5.1m relating to 41,000 transactions by it customers and €3.2m relating to 30,000 non-AIB customer withdrawals in the Republic.