Union urges customers to halt abuse of bank staff

A SENIOR trade union official has appealed to customers of Permanent TSB to refrain from abusing the bank’s staff in protest at its recent controversial decision to raise its mortgage interest rates.

Gerry Light, assistant general secretary of Mandate, which represents Permanent TSB clerical staff, said incidents of verbal abuse against the union’s members working at Permanent TSB were “not isolated”.

Mr Light expressed concern about several incidents at various outlets of Permanent TSB last Friday during which staff suffered verbal abuse. In one case, an employee was spat at by an angry customer.