Consumers in the dark over health insurance

CONSUMERS do not know enough about the differences between Bupa and the VHI to make an informed choice between the two health insurers.

Only a tiny minority of policyholders have ever switched from one company to the other and the overwhelming majority have never even considered making a move.

And while almost all declare themselves satisfied with their existing insurer, three-quarters admit the real reason they don’t switch is because they believe it is too much bother, they wouldn’t get a better service or they would not save any money.