Mouldy pizza base lands Tesco in hot water
Tesco customer Luke Mitchell, from Essex, found a purchase made at his local store to be less than satisfactory and made this known to the company via Twitter.
@Tesco ?????? Opened my pizza base to this pic.twitter.com/2zceI93ICv
— Luke Mitchell (@lukemitch111) January 6, 2016
This picture of mouldy pizza base alongside with the best before date of July 2016 is clearly the issue he is having with the company, however he receives a sleepy response from customer service agent Linda, who must be having ’one of those days’.
The complete lack of empathy and understanding for the turmoil and struggle that poor Luke had found himself faced with led to the quote of the moment; "Linda do you fucking have eyes?"
@Tesco Linda do you fucking have eyes
— Luke Mitchell (@lukemitch111) January 6, 2016
As you can see, following the slight mishap, Tesco got back to Luke, this time through the competent and able employee, Charlotte.
@lukemitch111 Please can you DM your full name, address and email address so that I can reimburse you? Which store did you get it from? (2)
— Tesco (@Tesco) January 6, 2016
Fair play to her for biting her tongue and ignoring the rampant social media sarcasm party exploding online thanks to Luke’s emphatic response.
We understand it’s policy, but it still takes will power.
@lukemitch111 Can you also confirm how much you paid and if you're happy for me to pass your details to our supplier? Charlotte (3)
— Tesco (@Tesco) January 6, 2016
Let’s hope Luke gets some fresh, mould-free pizza bases sometime soon, he has certainly earned them.
#lindadoyoufuckinghaveeyes?
