Card scammers: Hang up on phone fraudsters

Phone scams are becoming increasingly common, but there's a lot you can do to protect yourself, says Rowena Walsh.

Meadhbh* was at home one morning when she got a call on her landline from a woman she didn’t know. The woman was very nice. She was also very helpful. She described herself as a customer assistant from Amazon and she was ringing Meabhdh to organise a refund after she was mistakenly overcharged.