What you need to know when choosing a nursing home

It looked like a four-star hotel, with flowers in the foyer and art on the walls, but the problems began almost as soon as Bill Lawrence’s mother moved into her private nursing home.
Bad food, negligence around medication, and a poor standard of care which led to his mother being hospitalised for dehydration meant that the period she spent in the home were, the retired businessman now says, the most stressful time of his life.