Netflix reveals how it knows what you'll click on
The thumbnail selected was cited as the biggest influence on people looking for a movie or show to watch. Users are more likely to click on a thumbnail featuring an emotional face over a simple logo. The data shows that animated faces perform better than a neutral expression.
We’re also suckers for villains; the appearance of a villainous character in a thumbnail “significantly outperformed” all other thumbnails. This trend holds true across both adults and kids alike.

