Windows 10: When an upgrade costs you a laptop

Conor Power couldn’t wait to start using the much vaunted Windows 10. But nearing the end of the upgrade, his screen went dark and his laptop hasn’t worked since.

Last Wednesday was the red letter date for my Windows 10 free upgrade. After months of emails from Microsoft preparing me for the event, I was very excited. The process began.

Between checking, slowing down, deleting, deleting forever, clicking buttons that say “yes, I want to…”, restarting, scratching my head, making cups of coffee, letting the dog out to go to the toilet, going to the toilet, watching things go around and lines fill up with alternating colours, a half a day had disappeared before the download could begin for real.