When you need good accurate guidance

Anne O’Donovan, manager of the Citizens Information Centre (CIC) in Bantry, Co Cork, which offers people a wide range of advice and guidance on subjects as diverse as financial guidance to free legal advice.
I’d left it till the last minute — this was two years ago at the outset of the local property tax. I am notoriously inept at most forms of paperwork and have a bad habit of ignoring it for as long as possible.