An avatar with blue hair promised the issue would be escalated to their regional team and was there anything else she could help me with? 'You didn’t help with any previous queries; you’re not helping with this one.'

One 'Irish Examiner' reader who didn't approve of Terry Prone quoting an F-word may not agree — but the thought of the Labour leader's rebirth as a sweary woman was enthralling

There's an impression that advisers and communication experts are the people to whom everybody should listen — but this is not the case

As a communications case study, the latest happenings in Sinn Féin are a doozy, writes Terry Prone 

The Clinic for the Rehabilitation of Wildlife on Sanibel Island, Florida, made sure that injured animals in their care were safely moved from the path of Hurricane Milton. Which included sharing their hotel rooms with the rescued menagerie.

No radio interviewer ever wants to be lumped in with vox populi

Keir Starmer, who leads a party which traditionally drew loyalty from underpaid people, should not have had his hand out like Oliver Twist asking for more

Somewhere, there’s a holidaymaker mystified by the disappearance of their sexy underwear

Commodities tell us about poverty and privilege, their use marking the uncrossable line between peasant and aristocrat

A new documentary film proves Leni Riefenstahl to have been a convinced Nazi right up to her death