Tesco Mobile Ireland introduces "frozen contracts" for 2024

Tesco Mobile Frozen Contracts is good news for mobile customers. Picture: iStock.

In a move aimed at providing stability and transparency in the mobile services sector, Tesco Mobile Ireland has unveiled its "Frozen Contracts" initiative for customers signing up in 2024. Under this program, all Bill Pay plans initiated in 2024 will be exempt from Consumer Price Index (CPI) increases, ensuring that monthly charges remain fixed for the 24-month contract period. Existing customers will also benefit from this price freeze, safeguarding them against unexpected bill hikes.

The firm said the decision comes amidst growing consumer concerns regarding fluctuating mobile phone bills. By offering Frozen Contracts, Tesco Mobile aims to provide customers with assurance and predictability regarding their monthly expenses. This commitment aligns with Tesco Mobile's ethos of prioritizing customer satisfaction and fairness in its service offerings.

The announcement follows Tesco Mobile's recent recognition at the Switcher.ie Mobile Awards, where it was awarded the Best Customer Service Award for 2024. This accolade underscores the company's dedication to delivering exceptional service and value to its customer base.

Ciaran Melia, general manager of Tesco Mobile Ireland, commented: “Right now, people have enough to be worrying about, and that shouldn’t include mobile phone bills. We’re the only mobile operator in Ireland to offer Frozen Contracts for our new and existing customers. This means that as a Tesco Mobile customer, you will pay for exactly what you signed up for, not a cent more. This is us giving certainty to any customer who signs up during 2024 for the duration of their contract.”

In addition to Frozen Contracts, Tesco Mobile continues to offer exclusive benefits to its Clubcard holders. Customers can enjoy double minutes, double the data, and double the points by linking their Tesco Mobile account to their Clubcard. Furthermore, Clubcard members can avail of €15 off their phone bill or Tesco Mobile top-up for every €5 in Clubcard vouchers, further enhancing the value proposition for Tesco Mobile customers.

With nearly 500,000 customers benefiting from its services and enjoying 99% network coverage across Ireland, Tesco Mobile invites existing and prospective customers to take advantage of its Frozen Contracts and other offers.

For more information on Tesco Mobile Ireland's Frozen Contracts and exclusive benefits, customers can visit their nearest store or explore online at www.tescomobile.ie.