CCPC warns 3,000 traders to comply with law after surge in customer complaints

Commission said the volume of complaints made the homebuilding and improvements sector the second-biggest driver of calls to the CCPC in the first half of this year

“Issues with the home building and improvements sector are consistently one of the biggest call drivers to our helpline and can be very costly to consumers," said Patrick Kenny of the CCPC. 

Issues with the homebuilding and improvements sector are consistently one of the biggest call drivers to the Competition and Consumer Protection Commission (CCPC), which has published an open letter warning traders to adhere to their legal obligations. 

The CCPC said it has written directly to almost 3,000 traders, following more than 1,200 complaints in the first six months of the year regarding workers in the home building and improvements sector.