Almost €1bn in harm to Irish consumers through wasted time and stress last year

10% were still experiencing an issue more than six months later
Almost €1bn in harm to Irish consumers through wasted time and stress last year

Of those impacted by a consumer issue last year, 81% reported being at least moderately stressed by it.

A new report has put a €1bn price tag on the money, time and peace of mind lost by consumers in Ireland when things go wrong with goods and services.

The country's consumer protection watchdog surveyed more than 4,500 consumers and asked them to recall issues that had cost them money, caused them stress, or taken up their time in the previous 12 months.

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