No 'quick fix' to airport chaos, Heathrow boss warns

Cap on flights to ease disruption may have to stay in place for at least another year

Passengers queue to check in at Terminal 2 at Heathrow Airport, London, on Monday, as families embark on getaways at the start of the summer holidays. 

London Heathrow airport said airlines needed to hire ground staff more aggressively to help overcome persistent travel disruptions, warning a cap on flights to ease the chaos might have to stay in place for at least another year.

“This is not going to be a quick fix,” chief executive John Holland-Kaye said in an interview.