Banking conference hears of low levels of customer account switching in Ireland

Minister for Finance Paschal Donohoe says the withdrawal of KBC and Ulster Bank is an immediate challenge for consumers and SMEs. File Picture: PA

Switching levels in retail banking dropped as low as 2% in some areas over the past five years as customers struggle to find alternative providers for services including savings accounts, a banking conference has heard.       

This is just one of the issues within the retail banking sector outlined by a the Government ahead of an event with banking stakeholders.