CRU announces moratorium on electricity and gas disconnections during level 5 lockdown

The Commission for Regulation of Utilities said it will continue to monitor the levels of customer arrears, disconnections, and supplier wholesale market data to identify trends that may warrant consideration of any further measures.

Despite the moratorium, the regulatory body said it “strongly” encourages all customers to avoid building debt.

The Commission for Regulation of Utilities has put in place an industry-wide moratorium on all disconnections of domestic electricity and gas to take effect from today.

The moratorium will remain in place for the duration of the current Level 5 restrictions.