Travel agents to push for flight refunds probe

Picture:  Daniel Berehulak/Getty Images

The Irish Travel Agents Association (ITAA) is to lobby the Competition and Consumer Protection Commission (CCPC) as part of a bid to force airlines to pay what it estimates as being “several hundreds of millions of euro” in outstanding refunds for missed customer flights and cancelled holidays during the summer months of the Covid crisis.

The ITAA, ultimately, wants government action, with legislation being changed to close any loophole which allows for refunds not to be paid once a flight takes off.