Cork-based Org Group acquires stake in Clonakilty's HappyPath Labs

Dave Hayes, Managing Director of HappyPath Labs (centre) with Paddy Morrissey, Chief Revenue Officer of Org Group (left) and Derek O’Connell, COO, Advisory & Technology Services, Org Group. Picture: Cathal Noonan

Cork-based services company Org Group has acquired a stake in Clonakilty tech firm HappyPath Labs. 

HappyPath develops cloud-based contact centre technologies. HappyPath Labs was founded in 2022 by Dave Hayes, Gavin Coakley, and Denis McCarthy, three IT and software professionals. The company serves a number of key industry sectors including telecommunications, utilities, financial services, healthcare and logistics. 

Earlier this year, HappyPath launched Fizz, an AI-powered analytics and quality assurance platform that analyses customer interactions. HappyPath Labs was named Best Start-Up at the 2025 National Enterprise Awards.

“Org Group’s expertise, multinational reach in key markets, and focus on value-driven outcomes will help us scale with confidence while continuing to deliver positive change for organisations and their customers,” said HappyPath Labs managing director Dave Hayes.

Org Group employs over 3,000 people across 19 offices in 13 countries. Chief executive Seb O’Connell said the partnership will "accelerate HappyPath’s growth while strengthening Org Group’s ability to deliver lasting value for our clients”

Org Group delivers services through five brands: Morgan McKinley, Abtran, Org, Venturi, and Enterprise Digital Resources (EDR).