Switching activity jumps among energy customers ahead of winter months

Regulator found there was a 51% jump in switching among electricity customers and a 32% increase in switching among gas customers in July compared to the same period a year earlier

Bord Gáis Energy reported the highest monthly customer losses by a gas supplier in the Republic at the same time, as almost 3,000 customers switched to another provider.

Customers increased switching activity among energy providers ahead of the looming winter months as cost pressures linger for some households despite stabilising prices, a report suggested.

In its Customer Switching Report, the Commission for Regulation of Utilities (CRU) found there was a 51% jump in switching among electricity customers and a 32% increase in switching among gas customers in July compared to the same period a year earlier.