Opting for transparency: Businesses sharing costs with customers as inflation hurts prices

With more firms hiking prices to cope with inflation, some are getting candid about the cost of doing business

Guji Coffee in Cork's Marina Market

As stubborn core inflation continues to hurt firms and consumers alike, small business owners opting for transparency are sharing their operational costs with customers, shining a spotlight on financials historically kept in the dark.

With more than half of small to medium enterprises (SMEs) across the country raising prices to cope with sticky inflation, some are taking this as an opportunity to educate customers on the costs of doing business as a means of explaining and defending recent price hikes.