AIB apologises to customers for latest blunder by the banking sector

“We want to assure our customers there will be no customer detriment and no credit rating impact where customers mortgage repayment is temporarily delayed due to our error,” said an AIB spokesperson

It is understood the mistake affected around 40 of the 32,000 tracker mortgage customers purchased by AIB after Ulster Bank announced plans to leave the retail banking market in the Republic. Picture Denis Minihane.

AIB has apologised after it accidentally cancelled the direct debits of some of its tracker mortgage customers that were transferred from Ulster Bank.

It is understood the mistake affected around 40 of the 32,000 tracker mortgage customers purchased by AIB from Ulster Bank after it announced plans to leave the retail banking market in the Republic.