Bord Gais customers charged twice on payments following 'error' in banking system

The energy provider has apologised for the error, saying they are working with banks to rectify the issue

The error comes as customers face surging increases in energy bills over the past 12 months.

Technical issues affecting Bord Gais' banking system have resulted in a number of customers being charged twice on their direct debit payments, the energy provider has confirmed.

The company was informed of the issue this morning and has been working with AIB to reverse the payment for those impacted.