Bank of Ireland to refund customers €3 for delayed online security roll-out     

The refund represents part of the fees paid by personal and business customers for an enhanced security service they didn't get on time
Bank of Ireland to refund customers €3 for delayed online security roll-out     

The average refund per customer is under €3 and the overall refund cost to Bank of Ireland is €3m.

Bank of Ireland is to repay an average of €3 to many customers by the end of next month over its initial delay this year in rolling out a Europe-wide authentication system to protect customers from online fraud.

The refund was ordered by the Central Bank and represents part of the fees paid by personal and business customers for an enhanced security service they didn't get on time.

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