Welltel delivers new cloud services to Ergo

Cork-based Welltel's new solution enables 45 Ergo agents to manage all customer communications via phone and email

New cloud-based service contract: Neil Wisdom, of Welltel; Damien Kelly, Ergo; and Sean Maher, Welltel.

Business communications company Welltel has delivered a new cloud-based contact centre solution to Irish IT services provider Ergo.

Cork-based Welltel's new solution enables 45 Ergo agents to manage all their customer communications via phone and email through one integrated system. Dublin and Cork-based Ergo provides IT infrastructure, cloud, security, software licensing, print and IT resourcing services.