After ‘dragging their feet’, banks to offer customers compensation

Banks involved in the tracker mortgage scandal are expected to make fresh pledges to compensate affected customers after the Government gave company bosses a dressing down over “dragging their feet”.

Bank chiefs were hauled into Government Buildings and quizzed about the delay in paying back and compensating the estimated 13,000 customers identified as being ripped-off.

The Government later issued a statement warning that the behaviour of the banks in relation to removing people from tracker mortgages was “completely unacceptable”.