Barnardos head urges public to contact charity with 'chugger' complaints

Barnardos chief executive Fergus Finlay is inviting members of the public to get in touch with the charity if they are not happy with its on-street collectors.

The practice, officially known as "direct recruitment", seeks to attract regular donors to support a charity’s cause. It is governed by a code of practice and carried out by identifiable individuals usually with clipboards, carrying ID and working in twos or threes on city streets.