'Talking ATMs' come to Cork as BoI continues €60m rollout plan

Some 650 ATMs will be installed in all branches in Ireland over next two years

Aisling Killilea, branch manager at the new 'talking ATMs' have been installed in Bank of Ireland's Ballincollig branch.

Four new 'talking ATMs' have been installed in Bank of Ireland's Ballincollig branch in Cork as part of a continued €60m rollout across the branch network. 

The new ATMs have greater cash processing capacity and are more accessible to visually impaired customers with 'talking' functionality. To support customers in Ballincollig with visual impairment, all the new devices have high-contrast screens and give customers the option of plugging into an earphone socket so they can be guided through their transaction by voice assistance.

Bank of Ireland has begun the replacement of its entire ATM fleet, with a rolling programme of works between now and the end of 2027 which will see around 650 ATMs installed across the island of Ireland. Bank of Ireland has 182 branches across the island of Ireland, 169 in Ireland and 13 in Northern Ireland.

“Our new ATMs in Ballincollig have greater cash processing capacity, are more energy efficient, and have additional accessibility features. Renewing the entire fleet is a major investment but it will enhance our customers’ access to cash," said Ballincollig branch manager Aisling Killilea.