If you would like to submit a contribution to our Readers Blog section then follow this link. Be sure to include your full name, address and contact number otherwise your submission will not be considered for publication. We will contact you prior to publication.

Banking on machines

Has anyone else noticed that AIB branches have replaced customer service points with machines?

The Douglas, Cork branch now has just two Bureau De Change desks to cope with day-to-day banking.

On my first encounter I attempted to lodge a cheque using the machines. However, it was rejected, so back to the queue for me — time saved none, time wasted plenty. While I do most of my banking online I needed to get a bank draft. What a fiasco that turned out to be. These were the only two customer desks operating and the queue was long and slow. In order to fund the cheque I needed to transfer funds from a savings account to a current one, I was informed that it was not possible for the clerk to do this.

I was directed to a tablet device to effect the transfer. There was no life in the tablet. I gazed in dismay at the mounting queue — all I wanted was to get my cheque to pay the man before lunch time. After much vocalisation of my issue I was ushered to an office to use the computer there and got my cheque. I stormed out with promises to switch to Permanent TSB.

Ruth Lloyd-Evans
Ballinhassig
Cork


Lifestyle

Another episode, another incredible Cork woman. The tale of Mother Jones, the famous union organiser and activist against child labour in 19th century America.Five things for the week ahead: RTÉ showcase another incredible Cork woman

Holger Smyth part-owns and runs Inanna Rare Books, which has recently opened a ‘rare book lounge’ at the former Hawthorn creamery near Drimoleague, Co Cork.We sell books: Cream of the book crop sold from former co-op

Milton Jones talks hecklers, Hawaiian shirts and the world’s favourite clever Irishman with Richard FitzpatrickMilton Jones: When one line will do just fine

After almost 70 years of trying the search goes on, but so far nothing has been found.Sky Matters: Whether we are alone in the Universe has exercised many great minds

More From The Irish Examiner