Ireland’s newest mobile phone network has removed the controversial Public Services Card as a requested form of identification after concerns were raised with the Department of Employment Affairs and Social Protection.
The Government’s multi-billion euro broadband plan is at risk of being derailed after an Oireachtas committee called for a three-month freeze of the project to force a re-examination of its €3bn cost and the entire tendering process.
The Government is refusing to say if it will accept calls to reform its multi-billion euro broadband plan which could force the project to stay in public ownership and subject it to another in-depth review.
The Advertising Standards Authority for Ireland (ASAI) has received 20 complaints in 18 months from the public relating to phone and broadband providers advertising products as "unlimited" when they actually included caps.
People who watch live English Premiership football matches on illegal streaming sites on their computers, set top boxes and other devices will find the service blocked when the 2019/20 season kicks off next month following a court order.
Automaton, artificial intelligence (AI) and machine learning future are changing the working lives of people in contact centres quicker than any other sector. The good news is that Skillnet Ireland is working closely with businesses to keep Irish customer experience (CX) ahead of the curve.
Minister for Communications, Climate Action and Environment Richard Bruton has said there is no going back “to tear up the terms and conditions” of the tendering process for the National Broadband contract that were set in December 2015.
The Taoiseach has indicated that the Government could restart the National Broadband Plan (NBP) tender process after Eir claimed they could deliver the high speed network for one third of the current price.
An appeal by Eir against several decisions by the Commissioner for Communications Regulation (ComReg) concerning the firm's obligations to provide certain essential services has been admitted to the fast-track commercial court list.
Former Minister for Communications Denis Naughten has warned that if the proposed National Broadband Plan falters between now and the signing of the contract he does not believe that there will ever be high-speed broadband in rural Ireland.