Forget all the marketing blurbs and advertising campaigns: is the national side really the Team of Us, or is it still primarily the preserve of those who have come through the fee-paying schools' system.went in search of answers.
The Advertising Standards Authority for Ireland (ASAI) has received 20 complaints in 18 months from the public relating to phone and broadband providers advertising products as "unlimited" when they actually included caps.
Automaton, artificial intelligence (AI) and machine learning future are changing the working lives of people in contact centres quicker than any other sector. The good news is that Skillnet Ireland is working closely with businesses to keep Irish customer experience (CX) ahead of the curve.
An appeal by Eir against several decisions by the Commissioner for Communications Regulation (ComReg) concerning the firm's obligations to provide certain essential services has been admitted to the fast-track commercial court list.