IT upgrade set to boost coastguard capabilities

The Irish Coast Guard has unveiled a new information system across its operations which, it is hoped, will allow them to streamline how rescues are coordinated and resources are deployed.

In any one year, the coast-guard expects to handle 2,500 marine emergencies; assist 4,500 people; and save 200 lives. It decided in recent months to tender for a new incident management system and has now opted for the Oversee system which has been created by Critical Software.

According to the developers, Oversee will boost the coastguard’s incident management as well as its search and rescue functions. It will be used in the National Maritime Operations Centre (NMOC) in Dublin and the coast guard’s two rescue coordination sub centres in Malin and Valentia.

“Oversee will share information across all these sites in real time, providing unprecedented support to incident responses through live resource tracking, information logging and tasking capabilities. These functions will be complemented by detailed performance analysis capabilities, providing historic evidence of how incidents were responded to and managed, as well as tracking mission response times and resource deployment, amongst other things,” said a spokesman for Critical Software.

Chris Reynolds, director of the Irish Coast Guard, said: “The Irish Coast Guard decided to upgrade our Command and Control operations system and required modern, intuitive and easy-to-use software in order to improve the capacity of our rescue co-ordination staff to efficiently respond to incidents. The new system will also provide senior decision makers and on-call officers with the information they need to better understand the top-level status of our Rescue Co-Ordination Centres, allowing them to make better informed decisions. The new system was carefully chosen after a long procurement process.”

Ricardo Maia, Critical Software’s development manager, said the Oversee system already has a proven track record, with organisations such as the Portuguese navy already using it.


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