Facebook to delete photos if users don’t install Moments app

Facebook has risked the ire of users around the world by threatening to delete synced photographs from accounts unless they download the specific ‘Moments’ app.

The measure will come as an annoyance to anyone who uses their Facebook account as a de facto family album and comes after Facebook had already warned users to use its Messenger app to send messages, rather than through the main user account.

In an email outlining the move, Facebook said: “We wanted to let you know that photos you privately synced from your phone to Facebook will be deleted soon.

“Earlier this year, they were moved to Moments, a new app from Facebook.

“If you want to keep your [number of photos], download Moments and log in before July 7. If you don’t want Moments, you can also download these photos directly to your computer from your Facebook profile. Otherwise, they’ll be deleted. This won’t affect photos or videos you’ve shared on Facebook.

“Moments lets you organise and privately share photos with friends. It’s free on iOS and Android.”

Many users complained the statement did not clarify exactly which photographs were at risk. It emerged the photos which will be deleted are those stored in the ‘Synced from Phone’ album on the desktop version of Facebook and the ‘Synced’ album in the Facebook mobile app.

In some cases, however, the user may not have synced any photographs which, in other words, transfers all photographs from your phone’s picture library, for example, but does not publish them until the user chooses to do so and makes a selection available for publication.

The message from Facebook regarding its desire for people to use the Moments app has resulted in a surge in the numbers downloading it.

The app was the most downloaded App on the Apple App Store at one point over the weekend, although, in the Irish iTunes chart, it was only at number 80 yesterday.

By contrast, the Facebook Messenger app was in fifth place in the Irish app store yesterday and is being consistently downloaded following Facebook’s recently issued warning that it would be disabling the messenger option within the regular Facebook page.


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