The agribusiness division of Glanbia has signed a hosted unified communications deal with O2 covering 240 users in some 50 sites.
Benefits of the cloud-based service will include employees being able to take a call even when not at their desk, easier callbacks to customers and advanced call transfer.
“This is not just about cost cutting but business efficiency,” said Nickey Brennan, group purchasing manager, business services and IT at Glanbia. “We are always looking to leverage the latest technology to streamline our business. We now have a much more integrated communications system between our 50 plus branches and staff on the road, with the ability to transfer calls to experts in branches countrywide at no additional cost.”
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