O2’s customer service staff hailed for their good humour during UK outage

If you thought you had a tough day at work on Thursday, spare a thought for the poor souls responsible for running the O2 Twitter account.

The telecoms company was under fire from all angles after an outage saw millions of customers left without data access, but its social media managers were praised for their stoicism in the face of the bombardment.

It will have been bad enough for them when celebrities started complaining.

But it must have been even more galling when several of their rivals started to chime in.

Regardless, the O2 staff maintained their good humour.

And while many customers remained angry that their service was down for so long, Twitter users were keen to remind everyone that the customer service staff weren’t to blame.

- Press Association


More in this Section

Cork pub is charging just seven cents for a pint his Tuesday

Cork woman absolutely nails I'm a Celeb impressions in hilarious video

RSPCA officer slides cat out from tumble dryer vent using lolly stick and butter

Factory mishap paves street with chocolate in Germany


Lifestyle

7 of the most head-scratching crimes of fashion committed in 2018

Child’s love for Mary Poppins: UK children's Laureate breaks down the iconic nanny's reboot

Stepping out of the shade: Choose colour for this years festive partywear

More From The Irish Examiner