Rise in satisfaction with Government

Firms are far from happy with the Government’s performance, but attitudes about the Coalition are slowly improving, a survey by ISME reveals.

The survey of 1,000 business owners shows they are dissatisfied with government performance in the areas of business costs, banking, jobs, and dealing with the troika. A combined satisfaction rating of minus 51, shows an improvement from minus 57 in the winter of 2012.

ISME chief executive Mark Fielding said the attitudes of the business owners were improving, but there was a lot to do.

“While the overall trend is going in the correct direction, the Government need not take too much solace from this survey of SME owners, as their performance on business costs merits them a minus 75, closely followed by minus 70 for their efforts on the banking crisis. The score on Government’s dealing with the troika merits an improving minus 15 and the jobs effort is improving with a minus 45,” he said.

The area where the Government improved the most was in their dealings with the troika. This measurement continues to be the most positive response from owner managers and has shown a 19-point improvement in the last two quarters.

However, the worst performing sector was the success in tackling business costs. This was the only indicator to deteriorate with smaller enterprises reporting the lowest scores for government action in this area.

Mr Fielding called on the Government to tackle the key issues of costs, jobs, and access to finance, and to prioritise restoring competitiveness.


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