Dairygold signs deal with Eir Business

Dairygold has appointed Eir Business to manage the data and voiceover IP telephony systems at its Co-Op Stores retail outlets.

Eir Business will design, build, deliver, manage and support Dairygold’s IPT infrastructure for its 38 branches in Munster.

The dairy business has already reported a 39% reduction in voice call costs since the IP telephony has been installed in its retail stores.

Dairygold head of IT, Brian Padden, said: “Eir has been our IT communications partner since 2013.

"During that time they implemented a number of cost-saving technical solutions, including replacing our legacy PBX (private branch exchange) systems in our administration offices, milling facilities and now our retail outlets.

“These changes enabled us improve our communication capabilities via the convenience of extension dialing across facilities, ‘follow me’ functionality, instant messaging, soft phone and presence.

"From a financial perspective we immediately benefited from direct operational expenditure savings of €65,000 per annum as well as cost avoidance of ca €150,000.”

Mr Padden said the data and telephony contract will help meet the increased bandwidth requirements of Dairygold’s growing business.

“As many of our locations are in rural locations to best serve our customers, we found Eir to be the provider who could serve us on their own dedicated network, something which is a key differentiator for us and another reason we had the confidence in them to deliver as effectively as they have,” he said.


Lifestyle

Gráinne Healy only started running regularly a few years ago. She’s already completed 50 parkruns. She tells Rowena Walsh what motivates her.Ageing with Attitude: Parkruns and quiet Friday nights

Against popular wisdom and flying a plane made from bamboo, wire and bike handlebars, a Co Antrim woman blazed a sky trail for aviation and for the independence of women, writes Bette BrowneMagnificent Lilian Bland blazed a trail for independence of women in her plane of bamboo

The epic battle for the bridge at Arnhem, as depicted in the blockbuster 'A Bridge Too Far', saw the Allies aim to end the war by Christmas 1944, but failed as a huge airborne assault force failed to take the last bridge across the Rhine. In an extract from his latest book 'A Bloody Week', Dan Harvey tells the story of one of the hundreds of brave men from Ireland who gave their all to the Allied campaignThe bridge to war: Dan Harvey's new book looks at the Irish who went a bridge too far

Several days ago, the long-awaited sequel to Margaret Atwood’s The Handmaid’s Tale was released.Lindsay Woods: I have always consumed books at a furious pace

More From The Irish Examiner