Cork call centre to hire 50 staff

Sean Sherlock: Welcomed announcement

A call centre hopes to immediately hire 50 staff to handle increased growth in its business, which is already dealing with 35,000 customers a week.

Zevas Communications, based at Monahan Rd, Cork, a leading provider of outsourced customer contact services, made the announcement yesterday.

Chief executive Con Lehane, who started the business in October 2001, said the company was looking for English-speaking sales and support staff, and although a third-level qualification would be an advantage, it wasn’t compulsory.

The company, which has offices in the US and Spain, is also preparing to open a new office in Hamburg. Its 24/7 operation currently services gas and electrical utilities, pharmaceutical companies and telecoms companies in nine languages across eight time zones.

“We have established ourselves as a leading B2B and B2C customer acquisition player in Europe.

“We are ideally positioned to scale the Cork operation providing a one-stop solution to clients that want to capture market share,” Mr Lehane said.

He said that the recruitment would start immediately to cope with growth in the business. The jobs on offer range from junior to senior sales professionals, management along with additional positions in IT, quality assurance and in learning and development.

Mr Lehane said the salaries on offer would range from €20,000 to €45,000. Minister for Research and Innovation Sean Sherlock welcomed the announcement.

“A key ambition of this Government’s Action Plan for Jobs is to expand and grow our indigenous sector and Zevas is a great example of what can be achieved. Through continued implementation of the Jobs Plans we can see more announcements like this to create the jobs we need for this economy,” he said.


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