Microsoft Teams chat tool hit by outage as people resort to working from home

Microsoft Teams chat tool hit by outage as people resort to working from home

Communication and collaboration tool Microsoft Teams suffered problems as people across the UK and Europe work from home due to the coronavirus.

The tech giant said it was looking into “messaging-related functionality problems” on the platform just before 9am on Monday.

At 10.49am, the firm tweeted that “chat impact has been mitigated”.

It comes as a growing number of businesses opt for remote working to avoid spreading Covid-19, as well as universities moving classes online.

“I guess @MicrosoftTeams is struggling with the sudden influx of remote workers?,” one user wrote on Twitter.

“@MicrosoftTeams you had the weekend to prepare your servers. Now get back online,” another said.

Microsoft recently made Teams available to companies for free for six months in an effort to help during the outbreak.

On March 5, Jared Spataro, corporate vice president for Microsoft 365, said Teams was recently tested for “service continuity during a usage spike in China”.

“Since January 31, we’ve seen a 500 per cent increase in Teams meetings, calling, and conferences there, and a 200 per cent increase in Teams usage on mobile devices,” he said at the time.

“Despite this usage increase, service has been fluid there throughout the outbreak.”

The UK’s internet service providers have also assured that they are “ready” to handle any extra broadband demand if more people work from home as a result of Covid-19.

“Businesses and companies will need to ensure that their own systems, eg their server set-up, support a potentially significant increase in remote connections to accommodate the potential increase in traffic from their employees,” warned Andrew Glover, chair of the Internet Services Providers’ Association (ISPA).

More on this topic

Internet safety boss: We are at war over harmful online contentInternet safety boss: We are at war over harmful online content

Instagram hopes to bring people in lockdown together with co-watching featureInstagram hopes to bring people in lockdown together with co-watching feature

Grado GW100 review: a sound investment for listeners

Doogee S68 Pro review: amazing value for money and great battery

More in this Section

Internet safety boss: We are at war over harmful online contentInternet safety boss: We are at war over harmful online content

Houseparty offers $1m bounty for proof hack claim is ‘smear campaign’Houseparty offers $1m bounty for proof hack claim is ‘smear campaign’

Huawei launches new flagship smartphone P40 series without Google services in the Irish marketHuawei launches new flagship smartphone P40 series without Google services in the Irish market

Instagram hopes to bring people in lockdown together with co-watching featureInstagram hopes to bring people in lockdown together with co-watching feature


Lifestyle

Keeping plants like lupins and delphiniums happy now will pay off this summer, says Peter DowdallPeter Dowdall: Embark on a perennial quest

People have been urged to avoid putting any additional pressure on healthcare workers by being careful when carrying out DIY or gardening chores during the coronavirus pandemic.How to avoid gardening and DIY injuries

Flights are grounded, but we can still see the world from our homes. Tom Breathnach presents his guide to armchair tourismTom Breathnach's virtual tour of the world

It’s a particular issue for many during lockdown.Stress Awareness Month: Are you stress eating?

More From The Irish Examiner