Instagram boss says site is 'not yet where it needs to be' on self harm images

Instagram boss says site is 'not yet where it needs to be' on self harm images

Instagram boss Adam Mosseri has said the social media platform is "not yet where it needs to be" on its handling of content around self-harm and suicide.

The head of the Facebook-owned platform said a comprehensive review had been launched by the firm into its policies around such content, and it would begin adding "sensitivity screens" to images of self-harm as part of wider plans to make posts on the subject harder to find.

Writing in the Daily Telegraph, Mr Mosseri said the recent case of 14-year-old Molly Russell, whose father said she took her own life after looking at self-harm posts, had left him "deeply moved".

"We need to do everything we can to keep the most vulnerable people who use our platform safe. To be very clear, we do not allow posts that promote or encourage suicide or self-harm," he said.

"We rely heavily on our community to report this content, and remove it as soon as it's found. The bottom line is we do not yet find enough of these images before they're seen by other people."

His comments come as social media and technology firms face increasing scrutiny over their practices.

Health Secretary Matt Hancock said last week legislation may be needed to police disturbing content on social media, and separate reports by the House of Commons Science and Technology Committee and the Children's Commissioner for England called on social media to take more responsibility for the content on their platforms.

Mr Mosseri said Instagram was investing in technology to better identify sensitive images and would also begin using sensitivity screens which hide images from view until users actively choose to look at them.

"Starting this week we will be applying sensitivity screens to all content we review that contains cutting, as we still allow people to share that they are struggling even if that content no longer shows up in search, hashtags or account recommendations. These images will not be immediately visible, which will make it more difficult for people to see them," he said.

"We want to better support people who post images indicating they might be struggling with self-harm or suicide. We already offer resources to people who search for hashtags, but we are working on more ways to help, such as connecting them with organisations we work with like Papyrus and Samaritans.

"We have worked with external experts for years to develop and refine our policies. One important piece of advice is that creating safe spaces for young people to talk about their mental health online is essential. Young people have also told us that this is important, and that when the space is safe, the therapeutic benefits are positive."

He said the site did not want to "stigmatise mental health" by deleting images which reflect the issues people were struggling with, but would not stop recommending them in searches, via hashtags or the app's Explore tab.

"Suicide and self-harm are deeply complex and challenging issues that raise difficult questions for experts, governments and platforms like ours," Mr Mosseri wrote.

"How do we balance supporting people seeking help and protecting the wider community? Do we allow people to post this content they say helps them or remove it in case others find it? This week we are meeting experts and academics, including Samaritans, Papyrus and Save.org, to talk through how we answer these questions. We are committed to publicly sharing what we learn. We deeply want to get this right and we will do everything we can to make that happen."

PA

More on this topic

Instagram to test misinformation reporting toolInstagram to test misinformation reporting tool

On dating app Hinge, there are no hook-upsOn dating app Hinge, there are no hook-ups

Instagram adds augmented reality effects toolInstagram adds augmented reality effects tool

Are web platforms the modern public square?Are web platforms the modern public square?

More in this Section

Bluetooth security flaw uncoveredBluetooth security flaw uncovered

Facebook cafes to encourage users to check privacy settingsFacebook cafes to encourage users to check privacy settings

Xbox boss says company has ‘no plans’ for streaming-only consoleXbox boss says company has ‘no plans’ for streaming-only console

Fantastic mouse for general purpose useFantastic mouse for general purpose use


Lifestyle

These are the pros who create Beyoncé’s glow and Lucy Boynton’s graphic eyes.Looking for beauty inspiration? Follow these celebrity make-up artists on Instagram

The former Great British Bake Off contestant shares her culinary recollections with Ella Walker.From eating mango with her grandmother to the smell of ghee, these are Chetna Makan’s food memories

Don’t let the late summer rain wash away all your homegrown herbs. We offer top tips on how to keep them going, long after summer has faded.Harvesting herbs: How to make 5 easily homegrown herbs last beyond summer

The beauty world has gone loco for coconuts, says Katie Wright.9 nourishing coconut beauty products that will work wonders on your hair and body

More From The Irish Examiner