You’ve Been Served: Sinead McCarthy of Killarney's Brehon Hotel

Sinéad McCarthy is the general manager at The Brehon Hotel and here she gives us an insight into her working life.

You’ve Been Served: Sinead McCarthy of Killarney's Brehon Hotel

I chose to pursue a career in hospitality as I love to meet and interact with people, and also because there are great career opportunities both in Ireland and abroad in this industry.

I joined the team at The Brehon as bar manager in 2014. I then progressed through the ranks as food and beverage manager, operations manager, and interim general manager, before being promoted to the role of general manager in April 2018.

Every day is exactly the same, I bet you weren’t expecting that answer! Guest expectations never change, they always look for exceptional service and rightly so. It is up to us to deliver this 365 days-a-year.

Many concert-goers and event attendees choose to stay at The Brehon when attending something in the INEC Arena.

Our reputation for food and our beautiful surroundings makes us a favoured venue for weddings all year round and then, many of our guests stay with us to simply relax and enjoy our spa or explore the National Park. During the heatwave of 2018, we hosted both the civil ceremony and wedding reception of a fabulous couple from Limerick.

As it was going to be a summer wedding, we had planned and arranged for the civil ceremony to take place on The Brehon Lawn overlooking Killarney National Park. But when it came to the big day,

temperatures were forecast to reach a blistering 30C, we had not experienced anything like it before.

We knew it was going to be insufferably hot for the wedding guests, but we did not want to disappoint the couple by having to move their dream ceremony indoors. Instead, we moved the entire civil ceremony to a section of the gardens shaded by a beautiful 100-year-old sycamore tree.

We even organised a special table with sunscreen, water, and fans for the guests.

It stands out in my memory simply because it proves that old adage… where there’s a will, there’s a way.

I love that people entrust us with their family occasions and their getaways.

Ensuring our guests have an amazing time with us and seeing many familiar faces return time and time again is a major driving force for me. But more so than that, I love witnessing the pride of place and dedication to work inherent in the Brehon team. That kind of authentic hospitality should never be taken for granted.

I’ve had quite a few unusual surprises down through the years, it’s all part of the job, but I’m bound by the hoteliers’ unofficial charter of client/customer confidentiality so my lips are sealed!

For more see www.thebrehon.com

More on this topic

Cork council paid private operator €1.7m for parking enforcement in one townCork council paid private operator €1.7m for parking enforcement in one town

Residents to hold 'Slow Walk' protest against speeding cars in BandonResidents to hold 'Slow Walk' protest against speeding cars in Bandon

West Cork lake hopes to earn green credentials following ban on diesel and petrol boatsWest Cork lake hopes to earn green credentials following ban on diesel and petrol boats

Broadcaster John Bowman to be made Honorary Corkman; Tom Cavanagh to be inducted into Hall of FameBroadcaster John Bowman to be made Honorary Corkman; Tom Cavanagh to be inducted into Hall of Fame

More in this Section

Scene + Heard: The most played artist on Spotify and all the latest music newsScene + Heard: The most played artist on Spotify and all the latest music news

Brilliant books and Christmas collectables  - here's our wish listBrilliant books and Christmas collectables - here's our wish list

‘I’ll write you a song for €1,000' - John Spillane's unique way to fund new album‘I’ll write you a song for €1,000' - John Spillane's unique way to fund new album

Ireland’s next big thing: Niamh Algar on her incredible yearIreland’s next big thing: Niamh Algar on her incredible year


Latest Showbiz

The Girls creator is living in Wales while filming for new HBO series Industry.Lena Dunham explains why dating sober in the UK is a ‘roughie’

Her new look was endorsed by her celebrity friends.Pink shaves off her hair saying she is ‘letting go’

Kelly married then 15-year-old R&B singer Aaliyah in 1994.R Kelly charged with paying bribe before marriage to Aaliyah

The pair had previously starred in a play together.Phoebe Waller-Bridge reveals how she pitched Fleabag role to Andrew Scott

More From The Irish Examiner