Working life with Maureen Flynn

Working life with Maureen Flynn

Maureen Flynn, director of nursing, HSE National Quality Improvement Team.

8am

I generally drive to work at Dr Steevens’ Hospital, a beautiful historic building opposite Heuston Station. It’s a pleasant commute by Sandymount Strand with a view of Howth Head. This time of year the schools are out and traffic is reasonably light.

8.45am

Monday mornings start with a “huddle” where members of the team come together briefly to review what took place last week and plan for the week ahead. It’s short and sweet and a very efficient way to keep people connected. Everyone benefits from the feedback and the updates.

9.15am

I review emails and follow up with “thank-you” messages to colleagues who were involved in the recent launch of an independent evaluation of Schwartz Rounds in Ireland.

Schwartz Rounds evolved from the experience of Boston attorney Ken Schwartz who developed terminal cancer and a keen understanding of the importance to patients of compassionate healthcare.

The concept of the Schwartz Round is really taking off in Ireland and the recent evaluation looked at how it was faring in two out of 25 sites that have signed up.

10.30am

I grab a coffee before heading for Palmerstown where I am part of a team evaluating a national quality improvement project. I conduct an in-depth interview with a colleague who was one of the project participants.

1pm

I grab lunch before heading back to Dr Steeven’s. Once a month at lunchtime or at a breakfast meeting we have the opportunity to join Schwartz Rounds being provided across the county. 

Rounds are very carefully planned and based on story-telling — a great Irish tradition. A theme is chosen in advance and three staff members each have a five-minute slot to deliver their story to an audience, followed by a facilitated discussion. It’s a great leveller because the stories highlight people’s vulnerabilities regardless of their role in the organisation, and also the resilience required to work in healthcare. It’s an opportunity for staff to reflect on the emotional aspects of their work.

3.30pm

Much of the afternoon is taken up with telephone calls, planning Twitter, network and web developments.

6pm

I love the bright evenings and I’m keen to get a walk in as I am part of the Healthy Ireland step challenge with 20 colleagues. We aim to fit in 10,000 steps per day.

More on this topic

If my body is the temple in which my soul lives, what happens when it begins to fall down around me?If my body is the temple in which my soul lives, what happens when it begins to fall down around me?

Low-cost 'polypill' effective at preventing heart disease, study findsLow-cost 'polypill' effective at preventing heart disease, study finds

Blood test ‘may detect ovarian cancer up to two years earlier’Blood test ‘may detect ovarian cancer up to two years earlier’

Dog ownership linked to better heart healthDog ownership linked to better heart health

More in this Section

Ask an expert: How can I know what’s best for my baby?Ask an expert: How can I know what’s best for my baby?

August 23, 2019: A look back at what happened on this day in years gone byAugust 23, 2019: A look back at what happened on this day in years gone by

Who is Anastasia Karanikolaou? The Instagram megastar who has just launched a fashion rangeWho is Anastasia Karanikolaou? The Instagram megastar who has just launched a fashion range

5 baby-friendly destinations for your first family holiday5 baby-friendly destinations for your first family holiday


Latest Showbiz

The remake features the voices of Tessa Thompson and Justin Theroux.Disney unleashes first trailer for live-action remake of Lady And The Tramp

The series will be released in November.First trailer for Disney’s High School Musical TV who released

Olsen is starring alongside Paul Bettany in superhero series WandaVision.WandaVision’s Elizabeth Olsen reacts to Tom Holland’s probable Marvel exit

Duff says she is ‘beyond excited’ to be back in the role that launched her career.Hilary Duff to reprise Lizzie McGuire role for new Disney series

More From The Irish Examiner