Ulster Bank set to announce compensation scheme

Ulster Bank set to announce compensation scheme

Ulster Bank is expected to announce details of a compensation scheme for customers who were affected by a major computer failure over the summer.

Thousands of customers were unable to withdraw cash or access their accounts after a software upgrade caused a major glitch.

It affected the entire Royal Bank of Scotland (RBS) group, but Ulster Bank took longest to resolve the issue.

Ten weeks after the initial problem, it is still warning some customers that their statements may not be correct.


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