TUSLA roll out new children's case files system

TUSLA roll out new children's case files system

The days of missing childcare files could be at an end.

Child and Family Agency, TUSLA, has rolled out its long-awaited 'National Child Care Information System' across the country.

It replaces a number of computer and paper-based systems, with a single, integrated information system to manage child protection and welfare cases.

The development will mark the first time that social workers can have authorised access to children's case files from one single source.

Gerard Brophy, Chief Social Worker at Tusla, said: “This is particularly useful where a child has moved from one part of the country to another as it allows social workers in each area to see the current status of the child’s situation and to act accordingly, with immediate effect and putting the child first in each situation.”

Fergal Collins, Head of the Project Management Office at Tusla, said: "This new integrated system replaces numerous paper-based and legacy ICT systems which the agency inherited on establishment, and will improve consistency across the country by ensuring social work teams have access to up to date, relevant information on the child.

"Training was provided to over 2,000 staff and over 1,000 laptops were rolled out to ensure mobility for the users."

    Benefits of the new system include:

  • Replace current manual systems and various ICT systems which the agency inherited on establishment.
  • Improve quality and efficiency through improved sharing of information between relevant professionals.
  • Future availability of appropriate management information to enable informed decisions at both strategic and operational levels.
  • Accurate and up to date activity recording, thereby facilitating service planning and monitoring.
  • Enable information to be grouped, sorted, manipulated, analysed and listed.
  • Simplify caseload review mechanisms.
  • Enable controlled access to information and services being provided to children referred to Tusla.

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