Ryanair refunds 98% of customers affected by cancellations

Ryanair says it has refunded or re-accommodated 98% of customers affected by flight cancellations in September and October.

The airline has released its traffic figures for the month of September following weeks of controversy, showing Ryanair's traffic grew 10% to 11.8m customers.

"These figures include the 2,100 flight cancellations announced for September and October," said Ryanair’s Kenny Jacobs.

"We have now refunded/re-accommodated 98% of customers who were impacted in September and October. The remaining 2% of affected customers have yet to contact us.

"We again sincerely apologise to our customers for these deeply regretted cancellations.”

It has been forced to cancel thousands of flights due to a lack of available pilots.

The cancellations remain in place until March at this stage and Ryanair says 2% of those affected in September and October have yet to make contact with them.

Related Articles

Latest: Ryanair confirms move from Glasgow to Edinburgh

'Historic' deal sees Ryanair agree to recognise UK pilots' union

European pilot group demanding Ryanair meet unions collectively, reports

Michael O'Leary: Decision to recognise unions was my idea

More in this Section

The invasion of London has begun as Irish fans pour in ahead of Grand Slam clash

Two men who punched female wheelchair user and knocked her to ground are jailed

Gardaí investigating movement of three cars in Wexford related to gun seizure

Man arrested for dangerous driving after Garda false mileage swoop

Today's Stories

Machete-hurley among weapons seized in raids in north Cork

Mother asks HSE to help son jailed for assaulting her

Don't rain on our St Patrick’s Day: A guide to start times and places for today's parades

Twins no longer identical after one brother's year on International Space Station


The biggest cancer killer will take your breath away

Hopefully she had an idea...

Power of the press: Meryl Streep and Tom Hanks discuss 'The Post'

More From The Irish Examiner