New helpline launched to connect self-isolating communities

New helpline launched to connect self-isolating communities

A new helpline has been launched to link up communities with people who are self-isolation.

People can now text 086 180 0256 or call 021 297 7809 between 9am and 9pm everyday.

It is being run by the Covid Community Response group, which is made up of more than 1,100 volunteers.

A call team will connect them with volunteers in their community who will step in and help out.

One of the organisers, Seamus Ó Fátharta, said it is a vital service.

He said: "It's community-level support where people can get in touch and be it delivery of food, delivery of medication or whatever it maybe if you're in isolation over the next couple of weeks.

"It's very much based on low-level community supports and making sure we don't leave anyone out there without food or medication or whatever other requests they need over the next couple of days."

    Useful information
  • The HSE have developed an information pack on how to protect yourself and others from coronavirus. Read it here
  • Anyone with symptoms of coronavirus who has been in close contact with a confirmed case in the last 14 days should isolate themselves from other people - this means going into a different, well-ventilated room alone, with a phone; phone their GP, or emergency department;
  • GPs Out of Hours services are not in a position to order testing for patients with normal cold and flu-like symptoms. HSELive is an information line and similarly not in a position to order testing for members of the public. The public is asked to reserve 112/999 for medical emergencies at all times.
  • ALONE has launched a national support line and additional supports for older people who have concerns or are facing difficulties relating to the outbreak of COVID-19 (Coronavirus) in Ireland. The support line will be open seven days a week, 8am-8pm, by calling 0818 222 024

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