Update 7.47pm: Luas passengers are being told not to expect an improvement in services until May.
It's been revealed that new longer trams designed to ease overcrowding have been taken out of action because of an unnamed fault.
Crisis meetings are being held every day to discuss chronic problems with Dublin's tram service since the Cross City line opened four months ago.
“It’s expected that all of the longer trams will be in service in May and a new timetable will be put in place once they’re all tested and operating,” said Anne Graham of the National Transport Authority.
“By May, definitely we will see an improvement in services but even before that we want to make sure we have as much of the trams out and operating on the green line service.”
Original story (4.04pm): Longer Luas trams withdrawn from service due to a fault
The new longer Luas trams have been withdrawn from service due to a fault.
The National Transport Authority has again apologised to commuters for what it called a sub-optimal service on the green line, where passengers have seen long delays and crowded carriages.
CEO Ann Graham says the longer trams are being checked.
“Unfortunately, a fault has appeared in those trams as well, which has meant that they had to be withdrawn from service," said Graham.
“Those are undergoing checks at the moment, so they’re not available to operate in the peak time, which has also impacted on service delivery.
“ Every effort is being made to identify what that fault is and bring those back into service.”
- Digital desk