An Post failing to meet targets set in 2004

An Post failing to meet targets set in 2004

An Post's mail delivery rates are falling significantly behind their own targets, set seven years ago, according to a study by Ipsos MRBI.

A tracking survey found 85% of standard letters, large envelopes and packets reached destinations within one day.

But ComReg warned it fell far short of An Post's target of 94% one-day delivery.

The assessment also ruled out delays in the service brought about by two spells of freezing weather at the end of November into December last year.

The best-performing postal routes are locally outside Co Dublin, with mail sent into the capital getting the worst score, of 83% for next-day delivery.

The study also found that 99% of all mail was delivered within three working days, narrowly failing to hit targets by just half a per cent.

The report was based on 28,487 test mail items, posted and delivered to identify on time reliability.

An Post made a €5.8m profit last year and has warned it will need to reduce its workforce by 1,600 by 2015 on top of the 730 lay-offs over the past two years.

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