It seems that disappointed Guns'n'Roses fans will not be offered refunds after Axl Rose stormed off stage at the O2 last night.
The band were late starting and only performed a handful of songs before the lead singer stopped the performance because plastic glasses had been thrown by the crowd.
Axl Rose left the stage after just 22 minutes to a chorus of boos.
The statement from MCD admits the artist in question has a long history of being late on stage.
But the promoter said they should not have been subjected to missiles being thrown at them.
MCD said Guns'n'Roses were prevented from leaving the O2 and that after discussions, they returned to the stage at 11.20pm - performing a full set until 12.53am.
They have apologised for the "late running" of the show, but that is unlikely to be of consolation to the fans who left early, because they thought the gig was over.