Scottish Parliament launches new app to help disabled visitors

Scottish Parliament launches new app to help disabled visitors

An app designed to help disabled people with personalised assistance at venues has been launched at the Scottish Parliament.

The Welcome app by Neatebox allows those with additional needs to set up a personal profile and request help in advance of their visit.

Holyrood has now been added to the list of facilities and venues.

Using beacon technology, staff at the Parliament will be notified of any request put forward when the visitor arrives on site.

It is the latest in continued efforts to make the Parliament more accessible in addition to portable seating, wheelchairs for loan and multimedia tour handsets in numerous languages including BSL.

Presiding Officer Ken Macintosh said: “The Scottish Parliament is proud to be recognised as a five-star visitor attraction in Scotland and we are always looking at new ways to ensure that everyone, regardless of their needs, can visit Holyrood and have a positive experience.

“We are pleased to introduce the new Welcome app, which will enable us to respond quickly and effectively to the needs of our visitors who need additional assistance.

“As a Parliament that always strives to be open and accessible it’s vital we continue to find new and innovative ways to reach out to communities and to break down the barriers that prevent people from accessing their Parliament.”

The company behind the app, also based in Edinburgh, has also been working with the city’s Fringe organisers ahead of another busy season in the capital.

Gavin Neate, Neatebox chief executive, said: “As a Scottish company, we could not be more proud to be bringing this revolutionary system to our own Parliament building first.

“For too long disabled people have been placed in a position of needing to declare a disability and then hoping that staff members will have the experience needed to support them.

“All this changes with the Welcome app and we could not be more excited for the future of equality and inclusion and our systems roll out across the globe.”

- Press Association

More on this topic

An independent Scotland could rejoin EU relatively quickly, Sturgeon claimsAn independent Scotland could rejoin EU relatively quickly, Sturgeon claims

Former Scotland captain Tom Smith fighting colorectal cancerFormer Scotland captain Tom Smith fighting colorectal cancer

Dual perspectives can help Ireland and Scotland flourishDual perspectives can help Ireland and Scotland flourish

Driver caught with sofas and chairs piled on car roofDriver caught with sofas and chairs piled on car roof

More in this Section

Dublin Airport sees first monthly drop in passenger numbers since March 2014Dublin Airport sees first monthly drop in passenger numbers since March 2014

Saudi Aramco oil firm starts trading after record €23bn IPOSaudi Aramco oil firm starts trading after record €23bn IPO

Food dominates exports to BritainFood dominates exports to Britain

Wetherspoon to invest €30m in Ireland in 2020Wetherspoon to invest €30m in Ireland in 2020


Lifestyle

Lizzo, Demi Lovato and Ashley Graham are among those prompting us to practise a little more self-love.5 times celebrities reminded us to be body positive in 2019

Wondering about wine for the big day? Leslie Williams has all the options, for every taste and budget.Something from the bar: The perfect drink selections this Christmas

Damon Smith faces the might of the First Order on the exhilarating Star Wars Rise Of The Resistance attraction at Walt Disney World in Orlando.Feeling the Force in Florida: Star Wars Rise Of The Resistance attraction opens at Walt Disney World

There’s nothing better than curling up with a good book over the Christmas holidays, says Kya deLongchamps.By the book: Our top home and interiors picks to curl up with over the festive season

More From The Irish Examiner